TERMS & CONDITIONS

Testimonials

Occasionally the Company may use testimonials in its marketing. These testimonials are examples of what has happened to past participants in the course or program. Their results may not be typical and you may not see similar results. 

The Company reserves the right to take screenshots, video snippets, or voice memos of content you contribute on recorded Zoom meetings, Voxer messages, Instagram messages, or text messages for use in the Company's marketing. A student's purchase of the program, content, or challenge acknowledges their agreement in sharing testimonies publicly. Upon request, any testimonies a student requests to be removed will be removed by the company.

Community Communication Policy

Courses, memberships, or coaching may contain group elements, such as a Facebook or Kajabi groups, where content may be contributed or uploaded and you may interact with other course or membership participants. The following types of contributions will not be tolerated and will result in removal from the group and deleting of content:

• harassment directed toward any content creator or Company;
• Spam;
• hate speech;
• defamatory statements regarding Company or any third party;
• references to illegal acts; or,
• contributions that may violate the legal rights of a third party.

Company's sole discretion will be used to determine if a member is in violation of these policies. Any member in violation will be deleted promptly and will no longer be able to access the group and is subject to being banned from participating in group environments within the program. No refund will be due to a member who has been removed for a violation of this policy.

Refunds and Payments

Payment: At the time of purchase, you may have the option to elect to pay in full or through a monthly payment plan. If you select the monthly payment plan, you agree that you will be responsible for making all payments due, until the full amount is paid in full. You will be required to keep an active credit card on file for the duration of the payment plan.  

Invoicing and payment terms: Provider charges student at the time student registers for the training. Provider offers a pay in full and monthly payment option. Student will provide a valid credit card and it will be charged for the amount of the term selected at the time the student registers.

If student pays in full, the entire fee will be charged upon registering. If student selects the monthly payment option, the first payment will be charged immediately. The student is then set up for an automatic charge to their provided credit card for the remaining months on an automatic basis determined by when student registers (if student purchases on the first of the month, the student’s credit card will be charged on the first of each month going forward until the full balance is paid). 

If student’s recurring payment fails to go through, provider will give student 3 days before attempting another charge. If the student’s recurring fails a second time, the student is in default and the full balance owed shall be due.

Provider has the right to froward the student’s entire outstanding balance due to a collection agency. 

When you provide your credit card, you are giving us permission to charge your credit card for all payments due.

If, at any time, your payment cannot be completed due to a change in credit card number, your access to the course or membership will be suspended. Your access will be restored upon completion of your payment. 

Refunds: Refunds are not available.

Due to the digital nature and instant-access of the information provided in our programs, you acknowledge that you have reviewed our refund policy and you are aware that no refunds are available. 

For memberships with recurring charges, including the Marketing Matters™ Academy, can be canceled at any time. Memberships with recurring charges are different from monthly payment plans. If you cancel by the 15th of the month, your membership cancellation will be effective as of the last day of that month (30th or 31st). If you cancel beyond the 15th of the month (16th through EOM) your membership cancellation will be effective on the 1st of the month after next. For example, if you cancel on 5/23, your last day of access is 6/30. If you cancel on 5/14, your last day of access is 5/31.

If any form of refund does get issued, access to the program and its contents will be immediately revoked.

You acknowledge that you have reviewed this refund policy and you are aware of this policy. We do not tolerate chargebacks or disputes on valid charges under these terms. 

The Marketing Matters guarantee states that when you attend each call, complete the course, implement the recommendations outlined in the course, and give it a good-faith effort, and you do not receive positive results within 90 days of the end of the program, I will work with you until you do.

"Work with you" includes access the weekly coaching calls.

"Positive results" is defined as any of the following (and is not limited to): website traffic, email sign-ups, social media followers, leads, sales, etc.

Course Materials

Course Materials: Provider will provide course materials to students in the United States, Canada and UK exclusively. If student is outside of these ares and would like course materials, an extra shipping fee will be charged to them. The student is NOT permitted to resell, share access to, or reproduce the materials unless permission is granted by provider in writing. Student may not use the materials to train other people. Student will have access to the training portal for a minimum of 1 year.